PRIVACY POLICY

Effective Date: 5/1/2025

At Chicago Mobile Hoops, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our services.


Information We Collect:

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address

  • Event Details: Event type, date, location, and rental details

  • Payment Information: Credit card or other payment details for booking and transactions

  • Other Information: Any additional details you provide us during interactions (e.g., special requests, delivery instructions, etc.)

How We Use Your Information:

We use the information we collect for the following purposes:

  • To process your rental bookings and transactions

  • To provide customer support and respond to inquiries

  • To manage and fulfill event requests and rental deliveries

  • To send event-related updates, promotions, or important information

  • To improve our services and customer experience

How We Protect Your Information:

We take reasonable measures to safeguard your personal information, including:

  • Secure payment gateways for financial transactions

  • Limited access to personal data within our team to ensure privacy

  • Use of encrypted technologies for sensitive data

Sharing Your Information:

We will never share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your information with third-party service providers if necessary to process payments, deliver equipment, or fulfill services related to your booking.


Your Rights:

You have the right to:

  • Request access to your personal information

  • Request corrections to any incorrect or incomplete information

  • Request the deletion of your personal data (subject to certain conditions)

  • Opt-out of marketing communications

Cookies and Tracking:

We may use cookies or similar tracking technologies on our website to improve user experience and analyze traffic. These technologies help us understand how visitors interact with our website.

Changes to This Privacy Policy:

We may update this privacy policy periodically. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this policy regularly to stay informed about how your information is protected.


Contact Us:

If you have any questions or concerns about our privacy practices, please contact us at:
Email: rebecca@chicagomobilehoops.com
Website: chicagomobilehoops.com